Ultimate Cleanouts is not responsible for any pre-existing damage or water intrusion.
The Client must identify and show all areas prone to water intrusion before the service begins.
If areas are not disclosed, the Service Provider is not liable for resulting damage.
The Client must provide clear evidence if claiming damage caused by the Service Provider.
Harassment, bullying, or disrespect toward staff will not be tolerated.
Ultimate Cleanouts reserves the right to refuse or terminate service at any time, in accordance with NYS law.
If service is terminated due to inappropriate behavior, the Client forfeits their booking fee and may be responsible for additional costs.
A non-refundable 25% booking fee is required to secure an appointment.
Remaining balance is due immediately upon completion.
Refunds are not offered; however, complaints will be addressed within three (3) days of service completion.
The Client must provide adequate access to a water source for pressure washing services.
Services such as windows, gutters, patios, fences, etc., are billed separately outside standard house washing.
Oxidation or non-organic stain removal is also billed as an additional service.
